Privacy Policy

Effective Date: March 1, 2026 Last Updated: March 1, 2026

1. Overview

This Privacy Policy describes how IMANOGO LLC (“Company,” “we,” “us,” or “our”) collects, uses, processes, stores, and discloses information in connection with your access to and use of our Property Management Platform (the “Platform”).

The Platform is provided as a software-as-a-service (SaaS) solution designed to assist landlords, property managers, and related users in managing rental operations. We act solely as a technology provider and do not function as a landlord, property manager, financial institution, broker, or legal advisor.

All data collected and processed through the Platform is handled on behalf of the user’s business or organization (“Customer”). We process such information with integrity, discretion, and in accordance with applicable data protection laws and this Privacy Policy.

We are a software platform provider. We are not a landlord, property manager, financial institution, or legal advisor.

2. Information We Collect

Information You Provide: We may collect and process the following categories of information:

Information You Provide Directly: We collect information that you voluntarily provide when using the Platform, including but not limited to your name, email address, phone number, company details, property information, lease terms, rental amounts, tenant-related data, and any documents or files uploaded to the Platform.

Payment-Related Information: Payment transactions are processed by third-party payment providers. We may receive limited transaction-related information (such as payment status, transaction identifiers, and billing details), but we do not store full payment card numbers or sensitive financial credentials on our systems.

Automatically Collected Information: We may automatically collect certain technical and usage data, including IP address, device identifiers, browser type, operating system, access timestamps, and interactions with the Platform. We may also collect information through cookies and similar tracking technologies to improve user experience and system performance.

Information from Third Parties: We may receive information from third-party service providers, partners, or publicly available sources to enhance our services, verify information, or comply with legal obligations.

Types of Collected Information:

  • IP address
  • Device/browser information
  • Usage data and activity logs
  • Cookies and tracking technologies

3. How We Use Information

We use collected information for legitimate business purposes, including:

  • Providing, operating, and maintaining the Platform
  • Processing transactions and facilitating payment-related activities
  • Communicating with users regarding services, updates, and support
  • Enhancing, optimizing, and developing new features and functionality
  • Monitoring usage patterns and ensuring system integrity
  • Detecting, preventing, and mitigating fraud, abuse, or security risks
  • Complying with legal obligations and enforcing our agreements

We do not use collected information for purposes other than those outlined in this Privacy Policy without providing additional notice and obtaining consent where required by applicable law.

5. Sharing of Information

We do not sell personal information. However, we may share information in limited circumstances, including:

  • With trusted service providers, vendors, and infrastructure partners who support Platform operations
  • With payment processors and financial service providers
  • With legal authorities, regulators, or law enforcement where required by law or to protect our rights
  • In connection with a merger, acquisition, financing, or sale of assets
Any data shared is limited to what is reasonably necessary and is subject to appropriate confidentiality and security safeguards.

6. Data Ownership and Use on Behalf of Customers

All information collected through the Platform is processed on behalf of the Customer using the Platform. The Customer retains ownership and responsibility for the data entered into the system. We act as a data processor or service provider, and we use such data solely to provide and improve the Platform, fulfill contractual obligations, and operate our business..

7. Payment Processing (Stripe)

Payments are processed through Stripe, Inc. or other authorized third-party providers. These providers may collect, process, and store personal and financial information in accordance with their own privacy policies.

Stripe Privacy Policy: Stripe Privacy Policy

We do not store full payment card details or sensitive financial authentication data.

8. Marketing Communications

We may use collected information to communicate with users regarding product updates, new features, service announcements, and, where permitted by applicable law, marketing communications and partner-related offerings.

We do not sell user data to third parties. Any use of information for marketing purposes is conducted in a lawful, limited, and responsible manner.

Users have the right to opt out of marketing communications at any time by following the unsubscribe instructions provided in such communications or by contacting us directly.

9. Data Retention

We retain information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The information we retain is to:

  • Provide services and maintain Platform functionality
  • Comply with legal, regulatory, and tax obligations
  • Resolve disputes and enforce agreements
  • Maintain business records and security logs

Retention periods may vary based on the type of information and legal requirements.

10. Security Disclaimer

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission or storage is completely secure. Accordingly, we cannot guarantee absolute security and disclaim liability for unauthorized access, breaches, or events beyond our reasonable control.

We cannot guarantee absolute security of your data and disclaim liability for unauthorized access beyond our reasonable control.

11. User Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including the right to access, correct, update, delete, or restrict processing.

Requests to exercise these rights may be submitted using the contact information provided below. We will respond in accordance with applicable law.

12. Children’s Privacy

The Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

13. Changes to This Policy

We reserve the right to modify or update this Privacy Policy at any time at our sole discretion. Changes become effective upon posting. Continued use of the Platform constitutes acceptance of changes.

13. Contact

If you have questions about this Privacy Policy: